Return and Refund Policy – Sai Krishna Institute

(Applicable to Digital Downloadable Products)

At Sai Krishna Institute, we strive to offer valuable and high-quality digital educational materials. Please read our return and refund policy carefully before making any purchase.

1. Nature of Digital Products

All our digital products, including but not limited to e-books, downloadable study materials, PDF notes, video lectures, and online courses, are non-tangible, irrevocable goods delivered electronically.

2. No Return Policy

Due to the digital nature of our products, we do not accept returns or exchanges once the download/access link has been delivered to the user.

3. Refund Policy

We do not issue refunds for digital products under the following circumstances:

  • You have changed your mind after purchasing.
  • You accidentally bought the wrong product.
  • You lack the technical ability to access or use the product.
  • You claim you made a purchase without your knowledge.

However, a refund may be considered under the following special conditions:

  • You were charged multiple times for the same product.
  • You are unable to download/access the product due to a technical error on our side and we are unable to resolve it within 7 working days.

To request a refund under these conditions, please contact us within 48 hours of purchase at [saikrishnainstitute@gmail.com] with:

  • Proof of payment
  • A brief explanation of the issue
  • Screenshots or error messages (if applicable)
  • Refund is processed under 2 days and are credited under 7 working days.

4. Download Issues

If you experience problems while downloading a product, please contact us immediately. We will do our best to assist and provide you with access as soon as possible.

5. Unauthorized Distribution

You are strictly prohibited from sharing, reselling, or distributing downloaded products. Violation of this may lead to legal action and cancellation of access without any refund.

6. Policy Updates

Sai Krishna Institute reserves the right to modify this Return and Refund Policy at any time. Changes will be posted on this page and will become effective immediately upon publication.

For further assistance, please reach out to us at:
📧 [saikrishnainstitute@gmail.com]
📞 [+91 8658957015]